WHO WE ARE

The Centre for Domestic Employees (CDE) is an initiative of the National Trades Union Congress (NTUC) set up in January 2016.

OUR OBJECTIVES

• Champion for the fair treatment of all domestic employees in Singapore through balanced and pragmatic approach towards issues resolution, humanitarian aid, social integration and support;

• Develop partnerships with service/training providers to facilitate the up-skilling of domestic employees' personal effectiveness and enhancing their emotional resilience; and

• Engage all stakeholders proactively to harmonise the relationship among all concerned parties so as to engender mutual understanding and respect.

WHAT WE DO

Advise

• 24-hour toll free helpline

• Advisory services on employment matters

• Free legal clinics (through partners)

Integrate

• Programmes and activities to promote social acceptance and integration

Develop

• Referral service for training courses

• Talks/Workshops through partners to enhance domestic employees' emotional resilience

Engage

• Outreach programmes to create greater awareness among domestic employees and employers on their obligations and responsibilities
  
   
• Conduct Migrant Domestic Worker (MDW) Interviews on behalf of the Ministry of Manpower (MOM) 

About the Migrant Domestic Worker Interview
MDW Interviews are conducted on Mondays to Fridays, 9am to 6pm by appointment. The interview is only with the MDW and each interview session may take 45 minutes to 1 hour. We seek to understand how the MDW is adjusting to her new working and living environment, and this will allow timely intervention, if necessary. 

All interview are conducted physically, in an in-person setting. An appointment letter will be sent to the employer with information on the appointment date and time. A CDE staff will use WhatsApp Messenger to initiate a video call to the employer’s phone number (submitted to MOM in your MDW’s work pass application) within 15 minutes of the scheduled date and time stated on the interview letter.

If you wish to:

1. Reschedule the appointment, or

2. Make alternative arrangements (e.g, you prefer for CDE to contact the MDW’s mobile phone directly or make the video call to another WhatsApp number),

please contact CDE at least 3 working days before the scheduled appointment date during weekdays between 9am to 6pm at the following:

Phone: 6303 6840 / 6303 6841

Email:  interview@cde.org.sg

The interview is conducted only with the MDW. The employer must provide privacy for the MDW during the interview. Recording of the interview is not allowed.

Please note that if the MDW does not attend the interview if she is selected by MOM, her Work Permit may be revoked.

For more information, please refer to https://www.mom.gov.sg/passes-and-permits/work-permit-for-foreign-domestic-worker/employers-guide/fdw-interview

If you are sending us any letters or printed documents, pls mail to: 

Centre for Domestic Employees c/o NTUC

NTUC Centre

1 Marina Boulevard

Level 10 One Marina Boulevard

Singapore 018989

Note:

With effect from 3 October 2021, we have closed the satellite office located in Peninsula Plaza. Should employers or migrant domestic workers need advice on employment-related  matters, please call our 24-hour helpline at 1800 2255 233 (1800-CALL-CDE) or visit our Facebook page at www.facebook.com/cde.singapore to drop us a message.